Front desk
- WhatsApp questions answered from the real hours and fees
- Bookings written into the calendar the staff already use
- Medical or sensitive questions handed to a person
Work
The workflows we replace.
Money
- PayNow, card and cash pulled into one sheet
- Payments matched to a visit or a sale
- The ones that do not match, flagged
Close of day
- One report: takings, method, volume, exceptions
- Sent when the day ends, not assembled the next morning
- Operable in plain language after setup
Documents
- Invoices and reminders generated from the source record
- Approvals routed, with a trail
- The same file no longer living in three inboxes
Systems that do not talk
- The copy-paste between the tools you already pay for
- Customer records kept in one place
- A human step kept where the decision matters
Reports
- The weekly numbers assembled from the source
- Sent to the people who act on them
- Exceptions called out, not buried
Method
Shown before it is built.
01
Audit
Map the workflow as it actually runs, including the WhatsApp messages and the spreadsheet at close.
02
Design
The automated version, on paper, before any tool is connected.
03
Build
Connected to the real calendar, inbox or payment feed. Tested on real records.
04
Handover
The owner can run the day by messaging it. Refunds and unclear cases stay with a person.